Frequently Asked Questions

If you are looking for information on availability, please contact us by filling in the relevant form on our website:
CAMPSITE / APARTAMENT / GLAMPING TENT / LOW-COST MOTORHOME PARK

If you are looking general information – not availability! – that you have not found in this FREQUENTLY ASKED QUESTIONS section, you can write us an email or call us on the following numbers:

Reception mobile phone (0039) 331.58.67.805 (all year round, during the times indicated on the answering machine)

At our Rural restaurant & Market Café, which is open from mid-April to the end of October, it is not possible to book a table, but you can visit us to check on spot our availability.

Reservations are not required for agri-camping, but from mid-May to mid-October – and during the Whitsun and Easter holidays – we cannot guarantee that space will be available without a reservation.

In any case, each of our sites is different from the others (in size, location, shade): if you want to be sure to get one that suits your needs, we recommend that you make a reservation.

For apartments, glamping tents it is extremely unlikely to find a place without booking, also because we only accept weekly bookings for high and shoulder seasons.

We do not accept bookings over the phone.
You can book on our website, in 4 steps:

1) To start, please fill in the appropriate form:

– click here if you have a tent or a camper van and are looking for a site in the CAMPSITE

– click here here if you are looking for an APARTMENT

– click here if you would like to stay in a GLAMPING TENT

– click here if you are looking for a spot in the MOTOR HOME PARK (without showers and toilets)

You will instantly receive an automatically generated email confirming that your request has been received.

2) Within 72 hours at the latest, you will receive a direct reply from us by email, in which we will confirm whether we have availability and propose a solution suited to your needs.

3) You will have a limited amount of time, specified in the email, to reply in turn, confirming your interest in the proposed solution.

4) We will then send you an email with our final booking confirmation.

We try to respond as soon as possible. We generally respond within 72 hours at the latest. If you have submitted the availability request, received an automatic confirmation email, but still haven’t received a direct reply from us after 3 days, try checking your email spam folder. If you do not find our messages there either, please write to us directly at this address, again specifying all the information requested in the form.

No, we do not require deposits: your word is enough for us. We have chosen to base our relationship with our guests on mutual trust. We therefore do not ask for any advance payment or credit card numbers when you make a booking. If a guest books, we expect them to honour their commitment.

Up to 8 weeks before the date of arrival, you can cancel at no cost, except for the reservation fee (15 €).

Between 8 and 2 weeks prior to arrival, any cancellation – for whatever reason – will result in the payment of 30% of the unused period booked.

A cancellation – for whatever reason – within 2 weeks of arrival, as well as late arrival, no-show or early departure will result in the payment of 90% of the booked and unused period.

Payment is due by the day before departure within 11:30 a.m, during reception opening hours.
The campsite must be vacated by 12 noon at the latest. Any departures later than the indicated time will incur an additional night’s charge.
The mobile home park must be vacated by 2 pm at the latest.
The apartments, glamping tents must be vacated by and no later than 9.30 am.

BABIES 0-1 Gratis in the Camping
For the MOBILE HOME PARK, the daily rate per person (€ 3 ) also applies to infants and children.
In APARTMENTS, GLAMPING TENTS, children, including babies, count in the number of people on the basis of which the daily cost of the stay is calculated.

You can pay in cash, by credit card or debit card. We do not accept payment by cheque or bank transfer.

• Eco-virtuous guests – those who arrive at Orti di Mare on foot, by bike or by public transport (excluding aeroplanes) – who stay at the campsite will receive a 10% discount on the daily rate per person, while they will get a 5% discount if they stay in an apartment or glamping tent.

The campground’s daily rates per person include a STANDARD site.
For other sites, there is a daily supplement:
– PLUS sites are larger than standard sites and/or have a privileged view.
– EXTRA sites, in addition to being larger, are equipped with a hot shower, kitchen sink and table with benches.

Yes, each campsite is located near a power connection.

At Orti di Mare, the campsites are equipped with standard European electrical sockets. The connection has a capacity of 1.5 kW and 6.5 Amperes.

This part of our website enables you to see a photo of (almost) all the sites, numbered: AGRICAMPING GALLERY

Dogs, provided they are quiet and not in the habit of disturbing neighbours, are allowed throughout the campground excepted in the Sughere Area.

Under no circumstances may they be left outside the site or allowed to approach other guests.

Access to the campsites is possible from 3 p.m. onwards. We ask our guests to be quiet from 9.30 p.m. to 9 a.m. and from 1 p.m. to 3 p.m.
It is not possible to move vehicles on the campsite during these times.
Registration at reception – or check in – can also take place before 3 p.m.

Yes, they are included in the price. Hot water is available both in summer and in winter, without any specific time restrictions. However, we do ask our guests to keep their showers as short as possible, use water sparingly and to be aware that this is a scarce and precious resource, especially on an island.

Each of our proper bathrooms with hot water has a shower, washbasin, toilet and bidet.
On request, and paying the daily rate, it is possible to have one of them available for exclusive use, receiving the key.
The bathroom is cleaned daily by the agritourism staff.

Available from mid May to mid October, our numbered and lockable refrigeration units are located in the laundry room.
They measure about 30 x 30 x 80 cm and cost € 3 per day.
We have 10 of these available. In July and August, we recommend booking them in advance.

We ask our guests to be quiet from 9.30 pm to 9 am and from 1 pm to 3 pm.
Vehicles may not be moved within the campground during these times.
Exceptions are possible for early morning departures to board the ferry.
You cannot check in during these times.

All sites can be reached by car for loading and unloading, but cars must then be parked in the spaces provided, which are located a short distance away.
For special needs, cars may only be parked on some peripheral or very large sites, but in this case, transit in and out shall not take place during rest hours (9.30 pm to 9 am and 1 pm to 3 pm).

No, local regulations prohibit lighting fires outdoors due to the risk of forest fires. Barbecues are therefore prohibited.
Electric grills and camping stoves are allowed.

Glamping tents flats are available from 5 p.m. You can also check in, i.e. register at reception, before 5 p.m. The accommodation may be ready earlier than expected, but we cannot guarantee this. If you arrive in the morning, you can enjoy the beach or, while you wait, relax among the olive trees, hammocks and tables in our Convivium.
We ask our guests to be quiet from 9.30 pm to 9 am and from 1 pm to 3 pm. Vehicles may not be moved within the campground during these times.
Exceptions are possible for early morning departures to board the ferry.

Half board or full board are not available.
Our Rural Bistro – Market Café is open from May to mid-October and serves breakfast, lunch and dinner.

Bed, bath and kitchen linen is provided to guests staying in the flats and the villa, and is included in the price.
Every 7th day for the apartments, there is a change of linen and a basic tidying up of the flat, which is included in the price.

No, pets are not allowed in the apartments and the equipped tents.
Only in the apartment Casina rosa one well-behaved pets are allowed (daily supplement of € 5 each).

Each apartment has a fully equipped kitchen (plates, glasses, pots, cups, cutlery, main cooking utensils, kettle, toaster), with a dishwasher and induction hob. Wi-Fi, satellite TV, hair dryer and communal or private washing machines are also available.

Each equipped tent has a small, fully equipped kitchen (plates, glasses, pots, cups, cutlery, main cooking utensils, kettle, toaster), with a fridge and induction cooktop. Wi-Fi, hair-dryer and communal washing machines are also available.

Because the glamping tents are not heated, we only offer them from the end of April to mid-October.
You may also book outside of these dates, but please keep in mind that night-time temperatures can drop suddenly in spring and autumn.
Guests will find blankets in the tents. If you are not visiting during high season in the summer, we recommend bringing sleeping bags.

No, there are no toilets or showers in the low-cost camper park. The grounds are equipped for campers and caravans, with electricity, water and sewage connections.

No, unfortunately guests staying in the low-cost camper park cannot use the showers and toilets in the camping area.
Current regulations require that the capacities of the showers and toilets in the actual camping area corresponds to the number of guests staying there.

The closest port to Orti di Mare is the port of Portoferraio. There are connections from the Port of Piombino on the coast of Tuscany. The trip by ferry takes about an hour (or about 40 minutes by hydrofoil). You can book your ferry directly from the transport page of our website.

It’s highly recommended in July and August, especially if you’re travelling by car, in order to avoid long queues and waits.
During the rest of the year, finding a spot on the ferry is normally easy.
When travelling on foot or by bicycle, reservations are not necessary.

When completing the booking of your stay at Orti di Mare, after comparing the fares here, you can request us a discount code for the ferry, specifying whether you intend to travel with Moby & Toremar OR with Blu Navy.

• Blu Navy is usually cheaper but offers fewers rides per day. The discount varies between 8% and 20% depending on time, day of the week, season, etc.

• Moby & Toremar tickets are usually more expensive, but the companies offer rides  almost once an hour.  The discount is 20%.
Once you get the code from us, you can purchase the ticket through the website of the company selected. The code of Moby & Toremar is valid also at the ticket office at the harbour.

From Portoferraio, follow the signs to Capoliveri. When you reach the straight stretch of road, take it as far as the big traffic circle. There, turn right towards Colle Reciso/Lacona. At the next roundabout, keep right. Once you are over the hill and at the bottom of the slope, turn right into Via dei Vigneti and follow the signs to Orti di Mare, which is on the left after about 500 metres.

In normal traffic, the trip from Portoferraio to Lacona takes about 15 minutes.

From Portoferraio you can take bus number 118, whose updated timetable can be found on the Compagnia Toscana Trasporti website. The bus runs quite frequently during the summer period. However, in winter there are only two journeys a day. The nearest bus stop is in front of Camping Lacona. From there it is about a 5 minute walk. The ticket costs € 2.60. In Lacona a ticket cannot be purchased on the land and buying it on the bus will incur a surcharge that raises the cost to € 4 (fares as of 1 January 2021).

The trip usually costs around between 25 and 30 €.

Unfortunately, the island’s public transport network does not serve Lacona particularly well. Bus No. 118 (Portoferraio – Bagnaia – Lacona) connects it to Portoferraio, from where other buses depart for all the main places on the island, none of which have a direct connection from Lacona. Sometimes the local authorities organise an evening shuttle bus from Lacona to Capoliveri. If you come to Elba without a car to discover the island, you must be prepared to study the connections, walk or cycle, hitchhike. Or walk the entire GTE, stopping off every day at Orti di Mare.

• Weekdays and holidays timetables of the extra-urban line 222

Orti di Mare is unable to provide any assistance, we recommend that you contact LACONA NORD Garaging to move the stuck vehicle, at the following telephone number: +39 0565.96.42.37

or to the various auto repair shops in the Portoferraio industrial area in case of mechanical breakdown, such as:

Autofficina Lambardi Mario: +39 0565.91.79.72

Officina Zentrum Auto Elba: +39 0565.91.43.23

Workshop Zini Fabrizio: +39 0565.93.05.81

Autofficina Parrini: +39 0565.91.55.16

Pets, provided that they are quiet and not in the habit of disturbing neighbours, are allowed throughout the campground, except in the Sughere Area.
Under no circumstances may they be left outside the site or allowed to approach other guests.

Pets are not allowed in the flats, the glamping tents or the villa. Only in the apartment Casina rosa well-behaved pets are allowed (daily supplement of € 5 each).

The municipality of Capoliveri allows dogs on the beaches as long as they are “on a leash, wearing a muzzle, and accompanied by an owner carrying bags to clean up after them”. They are also allowed in the water outside of official swimming hours, before 9 am and after 7 pm.

It is strictly forbidden to feed cats and dogs that are not your own, whose presence creates major management problems and encourages wild boar to enter the campground.

Keep in mind that feeding wild animals is forbidden, as it is harmful to the fauna itself.

Lacona is a small area in the municipality of Capoliveri and is not a proper town. The historic centre of Capoliveri can be reached by car in about 20 minutes.

A pharmacy, several pizzerias, bars and restaurants, two convenience stores and two ATMs are just a few minutes’ walk away.  Supermarkets and all kinds of different shops are located in Portoferraio, the main centre of the island, 15 minutes away by car.

You can do so at TWN-Rent- Lacona, which is located just a few hundred meters away from Orti di Mare.

You can rent e-bikes at Country e-bike rent in Portoferraio. They deliver ad pick up the bikes for free.

Lacona’s large sandy beach is about 400 metres from the campground and is about a 5 minute walk away, along a shady road through the pine forest.

The beach is mostly free, but there are some beach establishments where you can rent umbrellas and sunbeds.

Our customers can enjoy a 15% discount on the rental of parasols and sunbeds at the Lacona Beach Club.

Walk a bit further and you will find the beaches of Laconella (15 minutes) and Margidore (10 minutes).
The dark pebble beach of Norsi and naturist beach of Acquarilli, with its black sand and pebbles, are both located about 3 km away.

Orti di Mare is located at the crossroads of the national park trail network, which includes the Grand Traversata Elbana (GTE), a long and spectacular itinerary by foot, on horseback or mountain bike. You will also find 17 trails offering 50 km of walks with breath-taking views in the nearby  Lacona Trekking Park.

For cleaning, we have chosen to use fully biodegradable, Ecolabel and Cradle to Cradle certified detergents, which do not harm the ecosystem and guarantee the safety of those who use them.

Yes, separate waste collection, out of respect for the environment and the law, is an absolute must for guests of Orti di Mare, who take it very seriously.

The following containers are located in the waste disposal area – at the entrance to Orti di Mare, behind the Market:
GLASS / PLASTIC AND METAL / PAPER AND TETRAPACK / ORGANIC WASTE / MIXED WASTE

The following are also collected: used vegetable oil and spent batteries.

If you have any doubts, you can ask the agritourism staff for information, and they will be happy to help you.

WE WOULD LIKE TO REMIND EVERYONE THAT:

1) Only items that do NOT have their own dedicated bin should be placed in the general waste bin. Therefore, the following items CANNOT be placed in the general waste: glass, plastic, metal, paper, organic waste, used vegetable oil and batteries.
2) Large waste that does not fit into the bins (e.g. parasols) cannot be left at Orti di Mare, but to the nearby ESA waste disposal site.
3) Nappies and bags with animal droppings (which are almost always made of plastic) must be placed in the general waste container.
4) Organic waste must never be left on one’s site within reach of animals.
5) Children may only dispose of their waste directly if they are at least 7 years old and are independent. We have noticed that they often get the wrong bin. We therefore ask you to go with them the first time so that they can learn to do it correctly.

Yes, the Market Café and Rural Restaurant are open to everyone. We are open all day, every day from mid-April to the end of October.

Lunch or dinner reservations are not possible. Own victuals can also be consumed on the Convivium tables. 

On Sundays our kitchen is closed but the coffee bar service and our bakery products are available.

Answering machine number for information purposes only: (+39) 351 90 60 631.

For more information about our Market Café and Rural Restaurant, see the dedicated page of our website, here.

Lunch or dinner reservations are not possible. 

Come on site to check our table availability.